Whether driving contract renewals or launching
new technologies, I thrive on delivering critical solutions that impact both local communities and global operations.
I focus on delivering value and operational excellence through delivering critical technological solutions across multiple sectors, all while exceeding business expectations.
I am the trusted portfolio director for Wide Area Network (WAN) deployments, and large-scale technology upgrades for thousands of sites for customers such as the Social Security Administration, Department of Agriculture, Postal Service, and the Air Force.
I lead deployment of multiple managed network solutions nation-wide and in record time, which provide essential internet services to underserved and remote areas, enhancing global connectivity.
I am consistently overseeing projects with budgets exceeding $18M annually and ensuring projects are completed with strict schedule and budget compliance.
I excel at forming and leading teams made up of people from various nationalities, industries, and job specialties.
Pioneer of strategic disaster relief efforts to restore critical communication infrastructure and rapid service recovery during high-stakes emergencies.
I deliver exceptional customer service for project onboarding, continuous support, and end-of life technology upgrades and transitions
I implement network upgrades in multiple high security, precision focused business sectors, such as petroleum, broadcast studios, military bases, and retail.
University of Oklahoma
Rogers State University
R.E.T.S. Technical College
Johns Hopkins University
High-security network lifecycle management
Developing complex solutions to meet broadcast training and network efficiency needs
Critical military communication infrastructure with highly regulated project financials
Long term dedicated support for highly restrictive security projects
Defense Health Agency, Air Force Reserve Command, Air Force Academy, USDA Forest Service, US Army Northern Command
Digital Media for Law Enforcement
remote connectivity for law enforcement
Preserving Historical Integrity while Delivering State- of-the-art technology systems
Commonwealth of Pennsylvania, and Texas Department of Information Resources
Providing an Urgent Response for Critical Management
complex digital media infrastructure
The Project of the Century
Pushing the Limits of Low Earth Orbit Technology for Rapid Disaster Relief
Satcom Direct
American Red Cross
United States Postal Service
North American Division
Social Security Network
General Electric Information Systems
Toastmasters Montgomery Maryland Chapter
I am excited to expand my professional network and see what the future holds. If you would like to connect, please fill out the form below, connect with me on LinkedIn or email me at [email protected].
High-security network lifecycle management
Working as the hybrid on-site program manager 2 days a week, under the Social Security Administration Satellite Communications Services (SSA SCS) Award, I directed several project teams related to installations, upgrades, and maintaining the dedicated uplink facility and 3,000 satellite downlinks for public communications and employee training. I directly coordinated with our subcontractor to staff the on-site help desk for the Visual Communications Command Center (VCCC).
The dedicated uplink at SSA headquarters in Baltimore, MD, required routine maintenance to include the radio frequency teleport (RFT) shelter. I oversaw the weatherization upgrade project, which involved adding insulation panels and blower motor heating units. The separate uplink at the Office of Communications (OCOMM) was inspected regularly to ensure readiness at any time if the commissioner needed to send a broadcast to major news outlets. I was responsible for the total program valued at $2.8M. I also led cable TV head-end installation for the multi-office project at the SSA Atlanta, GA high-rise building.
As the pandemic hit, and SSA employees were transitioned to remote telework, SSA decommissioned its satellite networks. I was responsible for the de-installation of .2M, 1.8M, and 2.4M downlink antennas and the removal of IFL cabling at government-owned locations, as well as the 6 uplink antennas at SSA headquarters. The project involved multiple work orders totaling $500K. This project involved comprehensive site surveys and intricate cable removal to ensure all necessary infrastructure was properly decommissioned without impacting other networks.
Learn more about the Social Security Administration here
Developing complex solutions to meet broadcast training and network efficiency needs
For the Federal Aviation Administration (FAA), I oversaw several important technology projects associated with the FAA Aeronautical Telecommunications Network (ATN) broadband infrastructure for communication and training systems. My technical achievements included sophisticated network enhancements such as replacing legacy studio equipment, upgrading video routing systems, extending backhaul speed to 100Mbps, and implementing hybrid network transport solutions that ensured uninterrupted service. This program required working closely with stakeholders, which included the FAA personnel, partners, vendors, and internal project teams. I was responsible for overseeing program management, installation, integration, technical upgrades, user acceptance testing (UAT), and internal training.
The core of the network was the instructor-led live broadcast studio in Oklahoma City. The one-way live broadcasts were patched to the on-premises dedicated satellite uplink, where it was distributed to pre-authorized remote classroom downlinks across the country. After several on-site meetings to fully understand the customer’s requirements, I led the network engineering team to implement the customer-specific HD Video Backhaul Network (VBN) for the FAA.
The VBN is a hybrid network transport of satellite transmission to the classroom, combined with broadband terrestrial circuits. Fiber, converting T1 and frame relay circuits to cable, DSL, and wireless transports were designed to backhaul the return path from the classroom back to instructors. This configuration allowed for interactive remote classroom instruction. I managed the associated complex network installations and upgrades of the end-to-end solution, including the high-definition TV broadcast studio in Oklahoma City and all data transports. This remote training solution saved the FAA and taxpayers tens of thousands of dollars per year in training costs. Through the FAA program, I also successfully piloted a similar training solution with the Pipeline and Hazardous Materials Safety Administration (PHMSA).
During the challenging months of the COVID-19 lockdown, I relentlessly drove the FAA Training Center studio upgrades in Oklahoma City, overcoming pandemic-related disruptions and schedule delays caused by supply chain and site access issues, even when most businesses were struggling with lockdowns.
I directed my on-site project team of 6 technicians to upgrade the AVTN studio by expanding critical rack-mounted storage arrays, adding a third group series codec video compression, and integrating video processing components. The studio video router and production switcher were upgraded to the latest technology. These studio upgrades alleviated the storage and transmission bandwidth constraints for the video data by identifying and storing only the changes between video frames rather than completely encoding every single frame. Network efficiency was greatly improved. During this period, I also managed the implementation of advanced digital media communications upgrades across 22 Air Route Traffic Control Centers (ARTCC) from Alaska to Florida. Annual maintenance revenue for this customized network exceeded $320K.
Learn more about the Federal Aviation Administration here
Critical military communication infrastructure with highly regulated project financials
I proactively directed the delivery of multiple contracts involving network-wide site surveys, telecommunications, mini-broadcast studio installations, equipment upgrades, complex network designs, and seamless execution of technical projects for The Air Force Institute of Technology (AFIT), Wright-Patterson AFB, Community College of the Air Force (CCAF), and multiple U.S. and international locations. My leadership and proactive problem-solving facilitated the seamless execution of technical implementations across diverse military and technical environments.
I conducted frequent and meticulous contract billing audits to ensure 100% compliance with Defense Information Technology Contracting Organization (DITCO) procurement support and Defense Finance and Accounting Service (DFAS) invoicing requirements. By carefully managing budgets, tracking project details, and solving technical problems, I proved to be an asset to the U.S. Air Force's technical operations while spearheading critical projects totaling over $2.5M with monthly recurring maintenance revenue of over $200K, demonstrating my financial acumen.
My role required constant attention to network monitoring, alerts, and notifications to the client, as I was responsible for the installation and maintenance of nearly 250 U.S. and Joint Command military training locations within the United States, and a combined 44 locations in Europe and the Asia Pacific region. Network traffic was routed to Wright-Patterson AFB, whereby traffic was distributed to specific bases via backhaul circuits or satellite delivery. Significant achievements include cabling modifications, antenna system adjustments, and managing subcontractors, vendors, suppliers, and labor, which resulted in smooth technological transitions for critical military communication infrastructure
Success required careful and frequent project status reviews with vendors and partners and navigating significant logistical and travel challenges. I successfully coordinated equipment shipments, managed training programs, and resolved billing discrepancies across multiple military installations.
The technology hardware refresh project at Wright Patterson AFB netted $375K, while the radio frequency (RF) transition facility upgrade, studio rewiring, raised computer floor, control room consoles, multiplexer upgrades, electrical work, and equipment rack upgrade added another $250K to the project. Backhaul circuits at remote classroom locations were reconfigured by upgrading to cable, fiber and ethernet service for a project value of $190K. Other projects included the wireless equipment upgrade at Wright Pat AFB and Tricaster training for live video switching, mixing, and streaming, and other related projects totaling $120K. Annual maintenance revenue exceeded $900K. I managed various quotes and upgrades, including customized high-performance PCs, studio equipment, and wiring at Maxwell AFB Gunter Annex, totaling $70K. These projects involved significant coordination and management, ensuring successful completion and accurate detailed billing.
Learn more about the U.S. Air Force here
Long term dedicated support for highly restrictive security projects
Over nearly a decade, I managed the Department of Justice (DOJ) satellite training network, handling the provisioning, installation, and bandwidth requirements. The network was then faced with a government-mandated decommissioning and removal project for receive-only antennas across the network. This complex initiative required:
The project demanded exceptional coordination across multiple teams, ensuring task completion while maintaining strict budget constraints and operational integrity. My expertise in managing technical logistics and adapting to complex site conditions was instrumental in successfully executing this high-visibility network decommissioning effort." Project non-recurring revenue (NCR) was $450K.
Learn more about the Department of Justice here
Defense Health Agency, Air Force Reserve Command, Air Force Academy, USDA Forest Service, US Army Northern Command
For the Defense Health Agency (DHA), I was able to lead program teams to design and implement a training network that included ten mini-broadcast studios installed in Army, Navy, and Air Force medical services teaching facilities around the country and the network installation at 127 remote classroom locations, valued at $525K.
Learn more about the Defense Health Agency here
I successfully administered the Air Force Reserve Command (AFRC) distance learning project, by coordinating space segment bandwidth, mobile studio, and classroom maintenance, with an annual budget of $200K. Despite potential logistical challenges, I navigated new installations and site relocations seamlessly to the customer.
Learn more about the Air Force Reserve Command here
Working with multiple subcontractors, suppliers, and technology partners, I supervised the AFA Studio Lighting Refresh project, completing it within the scheduled timeframe and the project budget of $140K.
Learn more about the Air Force Academy here
I successfully deployed low earth orbit (LEO) internet connectivity on a managed network to six remote areas of our national forests to enhance firefighting coordination within the 4 month time allotted.
Learn more about the Forest Service here
I setup two uniquely designed dedicated networks for the US Army Northern Command, integrated with fly-a-way kited systems quick field deployment and connectivity to geosynchronous (GEO) satellites.
Learn more about the US Army Northern Commandhere
Texas Department of Criminal Justice
I recently led a project team of 10 employees in the digital media network rollout for the Texas Department of Criminal Justice to install a digital media network consisting of approximately 450 Smart TVs in 220 correctional type facilities. The funding for the project had a hard stop date, whereby no work could be performed beyond that date.
A big challenge in meeting the deadline was the restrictions the on-site tech crew faced. A very strict guideline was mandated in the “Contractor’s Responsibilities While Working on a TDCJ Facility.” This required my strict oversight and clear communication to the field, ensuring that all contractor responsibilities were met. There was zero tolerance for any infractions. There were several critical facets of the project that required constant attention and frequent status reporting. To overcome these challenges, I hosted daily MS Teams meetings for status updates on all locations. I sent a” sandbox” digital player appliance to the customer to load and test content before moving it to production. This decision proved to be invaluable for the areas described below.
I faced the challenge of keeping staff informed and current with the latest information and relayed departmental news, announcements, and event information. Managing all digital briefing boards from a single content management system allowed the team to distribute instantaneous alerts to all locations anywhere in the state of Texas.
Engaging inmates with education and entertainment was a significant challenge with so many safety and security constraints required in this environment. I worked with the content development team to allow the customer administrator to provide announcements, instructions, and entertainment in housing and high-traffic areas. Customer-provided content included educational, vocational, and life-skills training programs using entertainment-rich media via this private television network. Additionally, the digital media framework addressed the language barrier by providing information in multiple languages for non-English speaking inmates.
Delivering high-impact training to officers and other employees was a challenge that I worked with the agency to address by offering customer-provided live learning modules that could be archived for later review. Mobile staffers were granted access to online training on-demand, utilizing all forms of multimedia for training applications, including images, presentations, and videos.
Issuing alerts, publishing announcements, and providing instructions to citizens in public areas of the prisons and parole offices such as lobbies, reception areas, and waiting rooms was a challenge we overcame by implementing a robust communication strategy based on categorizing content by location.
Learn more about the Texas Department of Criminal Justice here
Preserving Historical Integrity while Delivering State- of-the-art technology systems
I successfully rolled out the deployment of the managed wireline and wireless network to 44 historical site locations for the Texas Historical Commission within 8 months. The project had a non-recurring charge (NRC) of $130K and an annual recurring charge (MRC) of $12K. Major cost drivers were related to strict restrictions associated with the preservation of historical sites. Cable points of entry (POE) were not allowed to penetrate historic buildings. All cable trenching required an archeological survey. The exterior antenna had to be out of sight.
Learn more about the Texas Historic Commission here
remote connectivity for law enforcement
I continually met the service level agreements (SLAs) for restoring time and network availability for the Texas Department of Public Safety (TxDPS) program. This includes software, firmware, and hardware upgrades, along with scheduled maintenance windows at the dedicated satellite hub and service requests of 800 remote locations for law enforcement agencies. Whenever the need arose, I directed network engineering to failover the TxDPS network to the disaster recovery network operations center (NOC) in Germantown, MD.
Learn more about the Texas Department of Public Safety here
Pushing the Limits of Low Earth Orbit Technology for Rapid Disaster Relief
My current work with low orbit satellite systems (LEO) is particularly innovative. Recently I led a hurricane disaster recovery team to rapidly deploy internet connectivity technology, circumventing traditional internal processes to bring a solution to production in record time, ultimately providing internet services to first responders in devastated areas of North Carolina, and demonstrating my ability to act swiftly under pressure.
Learn more about Pelsue here
Commonwealth of Pennsylvania, Texas Department of Information Resources
I controlled the managed network monitoring and field maintenance activities for the Pennsylvania Emergency Management Agency (PEMA) backup network at 110 locations.
Learn more about the Commonwealth of PA here
Learn more about the Texas DIR here
complex digital media infrastructure
I led the product evaluation testing and eventual rollout for the tech refresh project of 1,500 digital media players under the SSA VBMS-2 contract. The operating systems evaluated were Apple, Microsoft, and Linux platforms. This led to an initial hardware task order for on-premises digital media signage servers and remote equipment exceeding $3M and an additional $200K software development task order. The customized “NowServing” software display upgrade netted an additional $50K.
By carefully monitoring the complex digital media infrastructure and responding quickly to resolve anomalies, I have been able to secure annual renewals for the past 4 years, amounting to over 1.2M annually. while maintaining rigorous attention to financial and technical details across diverse project phases, transforming potential logistical challenges into mission-critical technological achievements. These projects required significant coordination and program management, ensuring successful implementation and accurate detailed invoices.
Learn more about Yorktel here
Providing an urgent response for critical management
One day after the former program manager assigned to Bridger unexpectedly and abruptly departed, I was called upon to take on this important pipeline customer. Under federal guidelines, the pipeline must be continuously monitored by remote sensing equipment or in person. Alternatively, an unmonitored pumping line must be turned down. Shutting down a pipeline, even for a few hours, is very costly.
I immediately contacted the customer to make the introduction and explained the circumstances. Soon after, we met face-to-face so I could gauge the customer’s temperature and establish priorities for open projects. To my surprise, the account had been neglected, and the customer sought alternative managed network providers. They extended an opportunity for me to “right the ship” but I had to show urgent progress. I assembled the internal support teams and held daily stand-up meetings to report network health statistics. I scheduled weekly MS Teams status meetings with the customer to report progress.
I effectively governed the Bridger Pipeline project from day one with the goal of drastically improving customer satisfaction. I was successful in renewing the contract and then implemented a network-wide equipment refresh by installing 182 new very small aperture terminals (VSAT.) The upgrade I facilitated was the high availability of 4G wireless backup solution everywhere cellular coverage was available, approximately 50% of the network. Major cost drivers included traveling to very remote locations in the Rocky Mountains and special projects to revisit up to 30 sites to restore service to the managed routers.
Learn more about Bridger Pipeline here
Y2K Collapse Prevention
In my home state of Maryland with MCI Worldcom, I managed perhaps the most important project of the century. As the on-site project manager at General Electric Information Systems (GEIS) in North Bethesda, MD, I was the project lead for the team that was tasked with “saving the world from the Y2K collapse.” The project spanned 18 months of extensive network audits and updates required to change every firmware/software date from 2-digit “YY” format to the now common “YYYY”. On New Year’s Eve 1999, the entire team worked the 24 hour shift monitoring networks around the globe as the new calendar year arrived at the stoke of midnight in each respective time zone. The endless hours resulted in a huge success when nothing happened the next day. You are welcome.
Satcom Direct Government
Learn more about Satcom here